Frequently Asked Questions

Where do you ship from?

We work with international fulfillment partners and ship directly from our global warehouses.

How long does processing take?

Orders are processed within 2–3 business days.

How long does shipping take?

Estimated delivery time is 7–12 business days after dispatch.

Can I cancel my order?

Orders can be cancelled within 12 hours of purchase. After this period, the order may already be in processing.

Will I receive tracking?

Yes. All orders include tracking. You will receive your tracking number via email once your order ships.

Do you offer returns?

Yes. We offer a 30-day return policy. Please review our Return & Refund Policy for full details.

What payment methods do you accept?

We accept all major credit cards and secure online payment methods.